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Counselling Services

Connecting with a professional who shares a similar culture and language to support with minimising gambling harm and help you feel understood

counselling session

About this service

Many people find talking to someone who shares their culture and language helps them feel more in control over time. That’s why counselling services is also available at Asian Family Services. Whether it’s a few more conversations beyond calling our Helpline or a longer journey, we are here to support you, free of judgment, whenever you're ready.

Support can start with group sessions which are relaxed and low-pressure. We explore gambling harm and general wellbeing topics through creative settings like horticulture activities or reading. You may also prefer one-on-one counselling for more personal conversations or peer support from someone who has walked a similar path.

Languages available

English, Mandarin, Cantonese, Korean, Japanese, Hindi, Vietnamese, and Thai.

Access this service

Operating hours

Monday to Friday, 9 am to 5 pm (except for public holidays)

Who can access the service

Asian people living in Aotearoa New Zealand who are affected by gambling harm e.g. gamblers, family members or those with concerns about someone
else’s gambling.

Please note if your concerns aren’t related to gambling harm, we can only provide a
limited number of sessions

How to access the service

0800 862 342 or complete Referral Form

Location

Nationwide

“...I found the safe way to protect myself against gambling problems...”

“...Initially, I still had the urge to gamble, but the counsellor explained how I could talk to my wife and manage these issues. They had the experience to guide me, which was very helpful.”