Asian Helpline

About this service

This is a free, confidential and anonymous phone service for Asian communities living in New Zealand available in several different Asian languages and English. If you’re stressed about your gambling or worried about some else's, we can help. Calls are answered by counsellors who similar culture and language. No matter if it’s pressures from money and betting, wanting to know more about exclusions from gambling venues or connecting to others with similar experiences, we are here to provide advice and support, in an empathetic and non-judgemental way.

Languages available

English, Mandarin, Cantonese, Korean, Vietnamese, Thai, Japanese, and Hindi.

Fees

Free

Access this service

Operating hours

Monday to Friday, 9 am to 8 pm (Except for public holidays)

Who can access the service

Asian people living in Aotearoa New Zealand with gambling, mental health and wellbeing concerns for themselves or someone else.

How to access the service

0800 862 342 or free text 832

Location

Nationwide

“...My voice was heard, my pain was felt and shared ...the little ‘I’, the painful one, was seen.”

Get support now

Call us

0800 862 342
Free text

832
Opening hours

Monday - Friday, 9am - 8pm
(Except public holiday)

Asian Family Services offers a free, confidential and anonymous phone service for Asian communities living in New Zealand available in several different Asian languages and English. If you’re stressed about your gambling or worried about some else's, we can help.