Privacy policy

Our Commitment to Your Privacy

Asian Family Services (AFS) respects your privacy. This policy explains how we collect, use, and protect your information when you use Turnaround.

Information We Collect

• We do not collect personally identifiable information when you use the self-help tools or resources on this website.
• Some anonymous data (such as general site usage or analytics) may be collected to help us improve the website.
• If you choose to contact us through a form or helpline, we may collect the information you provide (such as name, phone, or email) in order to respond.

How We Use Information

• To provide and improve website content and services.
• To monitor and evaluate the effectiveness of resources.
• To respond to your enquiries if you reach out for support.

Confidentiality

• Self-assessment responses are completely anonymous and are not stored or linked to your identity.
• Any contact information you provide is kept confidential and handled in line with New Zealand privacy laws.

Sharing of Information

• We will not sell, rent, or share your personal information with third parties, unless required by law or where you give consent.

Security

• We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

Your Rights

• You have the right to request access to, or correction of, any personal information you provide to us.

Contact
If you have questions about this Privacy Policy, please contact: help@asianfamilyservices.nz